As previously described, our mission is to ensure that every customer who conducts a transaction with Israeli Flower Delivery leaves with 100% satisfaction. If for any reason, our products or services did not meet your expectations then please get into contact with our friendly and professional customer service team. They are always ready to take on your grievances and find quick and mutually beneficial solutions. You should also read through our Substitution and Cancelation Policies located below for more information.
Plants and flowers are living products of our world, so the images that are displayed on our website may not look 100% exactly like the products you receive but rest assured that every order will be handled with the utmost care and love. Due to a number of different wholesalers located in various locations, your geographical position may also incur different packaging appearances, bows, accessories etc. than those displayed in our website. Please also note that certain colors in certain plants may not be available at certain times due to a number of reasons but should this occur, our florists will strive to deliver a second option of flowers or products that are comparably equal to the original purchase (for equal or greater value, never less).
In the end, our main ambition is to dedicate ourselves and commit to deliver top of the range floral arrangements that rival all of our competitors, and leave all of our customers 100% satisfied.